[RP TownTalk] water main break at Madison and Taylor

[Alice Ewen Walker]

Absolutely, do feel free to call - we will get your concerns forwarded to
the right party. I generally rely on our public works director to forward
requests to Pepco, WSSC, SHA and the like - he has a rolodex of direct
contacts that can make the response time better or reduce the amount of time
on hold that we may get as average citizens. In the middle of the night, if
a main breaks, calling WSSC's hotline is probably still the best
first-response strategy, but again, do feel free to call on any council
person so that we can be aware of the issue and take action as we are best
able.
Alice



On Mon, Jan 19, 2009 at 3:05 PM, Gerald King <Gerald at geraldking.com> wrote:

>  This is the type of problem that should be addressed first to a Council
> Member. If their response is not prompt or adequate you may try calling the
> Mayor. Trying to deal with  utilities is time consuming and often
> frustrating experience. We have a governing body that was voted into office
> for just this type of problem. My experience has been good, and I'm pleased
> with the mayor and those on the town council. We can only hope the they can
> cut trough the red tape of public utilities and town services better than
> private property owners and town residents.
> Gerald King
>
> Euniverz at aol.com wrote:
>
>  Water is bubbling up in the middle of Madison Street at the corner of
> Taylor Road.  It has been active from at least 8:30 am, when I first saw
> it.  I reported it to the Riverdale Police dept dispatch, who declined to
> report it and instead gave me the emergency number to WSSC.  I have not been
> able to get through to WSSC; the line has been constantly busy for hours on
> end. I reported it to the fire department since there is a fire hydrant just
> a few feet away.  Almost 4 hours later, it doesn't look like anyone has
> investigated or done anything so I reported it to the fire department
> again.  And WSSC's emergency line is still busy.
>
> This is a disconcerting trend since there seems to have been a similar
> problem at the corner of 410 and Taylor. What's going on and why is the
> response so slow?  This might only be a bad problem now, but the longer it
> goes on it can become a neighborhood disaster...
>
> Adrianne Lefkowitz
> Madison and 48th
>
>
>
>
>
>
>
>
>
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-- 
Alice Ewen Walker
Councilwoman, Ward 1
Town of Riverdale Park
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