[RP TownTalk] WSSC Launches New Customer Assistance Program

[Jessica Barnes]

WSSC logo w slogan

 

WSSC Launches New Customer Assistance Program

Provides Help with Fee Increases

 

Contact: 

Jim Neustadt

 <mailto:Jim.Neustadt at wsscwater.com> Jim.Neustadt at wsscwater.com

301-206-8100

 

LAUREL, MD - June 30, 2015:  Effective July 1, 2015, WSSC will launch the
Customer Assistance Program (CAP) to provide a partial credit to qualified,
low income, residential customers for its Ready-To-Serve Charge. WSSC's new
CAP is implemented in partnership with Maryland's Office of Home Energy
Program (OHEP).

 

"WSSC has worked hard to offer another avenue to assist customers who have
limited financial resources," said GM/CEO Jerry N. Johnson. "The WSSC CAP is
another step to ensure that all ratepayers have access to the quality
drinking water and efficient sewer services that we provide."

 

Residential customers who are enrolled in OHEP will automatically qualify
for the CAP. CAP-approved customers will receive credit for the existing
Account Maintenance Fee (AMF) and the new Infrastructure Investment Fee or
an average of $22 per quarter. These two fees are components of the Ready to
Serve Charge. These customers will also be automatically exempted from the
Chesapeake Bay Restoration Fund fee (BRF), which WSSC collects on behalf of
the State of Maryland. That is approximately $15 per quarterly bill. 

 

The WSSC Approved Budget for Fiscal Year 2016 includes the CAP as well as a
1 percent increase in the water usage rate and two quarterly fees: an
increase to the existing Account Maintenance Fee (AMF) from $11 to $16 and a
new Infrastructure Investment Fee averaging $6.The CAP is funded entirely by
WSSC ratepayers. 

 

Customers enrolled in OHEP will be able to check their CAP status at
<http://www.wsscwater.com/CAP> http://www.wsscwater.com/CAP. 

 

Enroll in  <http://www.dhr.state.md.us/blog/?page_id=4326> OHEP online or
visit the social service agency for the county in which you reside.

 

 

Montgomery County Dept. of Health and Human Services 

1301 Piccard Drive

Rockville, MD 20850

(240) 777-4450

 

Prince George's County Dept. of Social Services 

425 Brightseat Road

Landover, Md. 20785

(301) 909-6300




#  #  #

 

Established in 1918, today WSSC is among the largest water and wastewater
utilities in the nation, with a network of nearly 5,600 miles of freshwater
pipeline and more than 5,400 miles of sewer pipeline. Serving 1.8 million
residents in Prince George's and Montgomery counties, WSSC drinking water
has always met or exceeded federal standards.

 

 

 

 

 

 

 

Jessica

Jessica E. Barnes

Town Clerk

Riverdale Park

5008 Queensbury Road

Riverdale Park, MD 20737

www.riverdaleparkmd.info <http://www.riverdaleparkmd.info/> 

301-927-6381

 

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