[RP TownTalk] Trash not yet picked up in 4700 block of Riverdale Rd (from yesterday)

[Spiro Dimakas]

Mayor Thompson,

I know we have used Bates for many years but is there any chance we can look into another company. There are always constant issues with Bates from the inconsistent pick-ups, to bulk pickups that only occur once a week and require over a week to be scheduled, to their constant destruction of the sidewalk easements in the newer Riverdale Park Station development.

I know we use them because it's convenient but maybe we should look into awarding this contract to a different company. Just a thought.

Spiro Dimakas
4804 Somerset Rd

Sent from my iPhone

> On Oct 14, 2018, at 2:46 PM, Dwight Holmes <dwightrholmes at gmail.com> wrote:
> 
> Many thanks, Alan. Bates picked up the trash on our block sometime on Saturday.
> 
>> On Sun, Oct 14, 2018, 12:29 PM Alan Thompson <akthompson at riverdaleparkmd.gov> wrote:
>> TM Lestitian contacted Bates yesterday and received a somewhat-cryptic reply that they had sent a truck to pick up any cans still at the curb, but it wasn't clear whether that was on Friday or Saturday (I'm guessing that most of you would have given up by Saturday morning).  Bates deployed a new team in town this week because of issues with the old team, and "inexperience in Town" is probably the reason for the missed pickup; we will find out more tomorrow.
>> 
>> Please report missed pickups to TM Lestitian / town hall, and Bates if you are feeling energetic.  I try to keep an eye on TownTalk but I sometimes miss a message for up to a day or so, and then I have to relay the message to staff.  You can report issues like this through the town's web site at http://www.riverdaleparkmd.gov/citizen_request_center/index.php   Based on some recent feedback, we have plans to improve (starting this week!) keeping the submiiter informed about the status of their submitted concern.
>> 
>> Best regards,
>> 
>> Alan
>> 
>>> On Fri, Oct 12, 2018 at 5:40 PM Dwight Holmes <dwightrholmes at gmail.com> wrote:
>>> Trash in our block that should have been picked up yesterday has not, as yet, been picked up. Anyone else? Anyone know what's going on?  Thanks!
>>> 
>>> Dwight Holmes
>>> 
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>> 
>> 
>> -- 
>> 
>> Alan K. Thompson, Mayor
>> Town of Riverdale Park
>> 5008 Queensbury Road, Riverdale Park, MD 20737
>> http://www.riverdaleparkmd.info
>> akthompson at riverdaleparkmd.gov
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