<div>This is a comment on human behavior, not a recommendation for a business, so if you're just looking for an awesome mechanic or dentist, skip this message.</div><div><br></div><div>I'm not a psychologist, so maybe someone out there in list-serv land can help me. It boggles my mind that people trust third parties not involved in economic transactions so much more than the seller, often without verifying the trustworthiness or expertise of that third party at all! </div>
<div><br></div><div>I got so frustrated when I worked during my college days at Best Buy and then Staples selling computers! What happened so many times is that a customer asked me a question about a product or computers in general, and after/as I answered his/her question, another customer would begin to answer the question. What do you think happened? The customer automatically trusted the other customer's answers more than mine! I've actually observed this same phenomenon happening as a customer myself in different stores.</div>
<div><br></div><div>Think about it: many of us aren't mechanics or dentists, yet the OP's will trust our recommendations more than any objective rating or report. I just don't get this preference for outsider rather than expert information.</div>
<div><br></div><div>Still looking for a great, trustworthy mechanic,</div><div><br clear="all"><br>-- <br>Nicholas Laureys<br><br>
</div>