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<p class="MsoNormal" style="mso-margin-top-alt:2.4pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in">
<span lang="EN" style="font-size:16.0pt;font-family:"Helvetica",sans-serif;color:#222222">Low Income Program<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:2.4pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in">
<span lang="EN" style="font-size:13.5pt;font-family:"Helvetica",sans-serif;color:#222222"><a href="https://www.wsscwater.com/lowincome#water fund" title="Water Fund"><span style="color:#3071B2;text-decoration:none">Water Fund</span></a> |
<a href="https://www.wsscwater.com/lowincome#BRFF" title="Bay Restoration Fund Fee">
<span style="color:#3071B2;text-decoration:none">Bay Restoration Fund Fee</span></a> |
<a href="https://www.wsscwater.com/lowincome#CAP" title="Customer Assistance Program (CAP)">
<span style="color:#3071B2;text-decoration:none">Customer Assistance Program</span></a> (CAP)<o:p></o:p></span></p>
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<a name="water_fund"></a><span style="font-size:20.5pt;font-family:"Helvetica",sans-serif;color:#222222"><img border="0" width="194" height="226" style="width:2.0208in;height:2.3541in" id="Picture_x0020_3" src="cid:image001.png@01D2417C.456C6ED0" alt="RoundUpFinal.gif"></span><span lang="EN" style="font-size:20.5pt;font-family:"Helvetica",sans-serif;color:#222222"><o:p></o:p></span></p>
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<b><span lang="EN" style="font-size:16.0pt;font-family:"Helvetica",sans-serif;color:#222222">Water Fund<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:15.0pt"><span lang="EN" style="font-size:12.0pt;font-family:inherit;color:#222222">The Water Fund was created to help residential customers who are experiencing financial hardship pay their delinquent water/sewer bills.
It is funded through the generous donations of customers, community members and WSSC employees. The Salvation Army, in each county, administers the Water Fund. One way we can all easily contribute is through the new RoundUp program (more information below). <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:15.0pt"><span lang="EN" style="font-size:12.0pt;font-family:inherit;color:#222222">The Salvation Army is responsible for determining whether applicants qualify for assistance. The maximum allowable annual award is $300
or less. To apply, you must:<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:13.2pt;text-indent:-.25in"><span lang="EN" style="font-size:10.0pt;font-family:Symbol;color:#222222">·</span><span lang="EN" style="font-size:7.0pt;font-family:"Times New Roman",serif;color:#222222">
</span><span lang="EN" style="font-size:12.0pt;font-family:inherit;color:#222222">Receive water/sewer bills in your name;<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:13.2pt;text-indent:-.25in"><span lang="EN" style="font-size:10.0pt;font-family:Symbol;color:#222222">·</span><span lang="EN" style="font-size:7.0pt;font-family:"Times New Roman",serif;color:#222222">
</span><span lang="EN" style="font-size:12.0pt;font-family:inherit;color:#222222">Apply to the Salvation Army serving the county in which you reside;<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:13.2pt;text-indent:-.25in"><span lang="EN" style="font-size:10.0pt;font-family:Symbol;color:#222222">·</span><span lang="EN" style="font-size:7.0pt;font-family:"Times New Roman",serif;color:#222222">
</span><span lang="EN" style="font-size:12.0pt;font-family:inherit;color:#222222">Present picture identification; and<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:13.2pt;text-indent:-.25in"><span lang="EN" style="font-size:10.0pt;font-family:Symbol;color:#222222">·</span><span lang="EN" style="font-size:7.0pt;font-family:"Times New Roman",serif;color:#222222">
</span><span lang="EN" style="font-size:12.0pt;font-family:inherit;color:#222222">Supply proof your income falls within the established threshold. (This threshold is based on nationwide poverty figures for the number of occupants in a household, multiplied
by 75%.)<o:p></o:p></span></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" summary="Montgomery and Prince George's County Information" width="100%" style="width:100.0%;border-collapse:collapse">
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<p class="MsoNormal" align="center" style="text-align:center;line-height:18.0pt">
<b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#222222"><o:p> </o:p></span></b></p>
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<p class="MsoNormal" style="line-height:18.0pt"><b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#222222">If you live in Prince George's County, please contact:<o:p></o:p></span></b></p>
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<p class="MsoNormal" style="line-height:18.0pt"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#222222">The Salvation Army<br>
4825 Edmonston Road<br>
Hyattsville, MD 20781<br>
Tel. No: (301) 277-6103<br>
Fax No: (301) 779-8020<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:15.0pt"><span lang="EN" style="font-size:12.0pt;font-family:inherit;color:#222222"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:15.0pt"><b><span lang="EN" style="font-size:12.0pt;font-family:inherit;color:#222222">If you have questions regarding the</span></b><span lang="EN" style="font-size:12.0pt;font-family:inherit;color:#222222"> <b>Water
Fund</b>, please call an agent at <b>301-206-4001, 1-800-634-8400</b>, or <a href="https://www.wsscwater.com/sites/wssc/about-us/contact-us.html" title="contact us online"><span style="color:#3071B2;text-decoration:none">contact us online</span></a>.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:2.4pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in">
<b><span lang="EN" style="font-size:16.5pt;font-family:"Helvetica",sans-serif"><a href="https://my.wsscwater.com/sign-roundup/public/signuproundup.faces"><span style="color:windowtext;text-decoration:none">Sign Up Now to RoundUp</span></a><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:15.0pt"><span lang="EN" style="font-size:12.0pt;font-family:inherit;color:#222222">WSSC’s RoundUp program offers customers a convenient way to contribute to the Commission’s Water Fund. The Water Fund helps our customers
who are having a hard time paying their past due water and sewer bills. Customers can “round up” their bill payments to the nearest dollar; the extra change is donated to the Water Fund. Customers can sign up to have their bill automatically calculated with
the “round up” or they can check the box on their bill to give a one-time RoundUp donation. Approximately 150 customers a year are helped by the Water Fund. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:15.0pt"><span style="font-size:12.0pt;font-family:inherit;color:#222222"><img border="0" width="675" height="243" style="width:7.0312in;height:2.5312in" id="Picture_x0020_4" src="cid:image002.jpg@01D2417C.456C6ED0" alt="Round up image on bill"></span><span lang="EN" style="font-size:12.0pt;font-family:inherit;color:#222222"><o:p></o:p></span></p>
<h2><a name="BRFF"></a><span lang="EN" style="font-size:16.0pt;font-family:"Helvetica",sans-serif;color:#222222">Bay Restoration Fund Fee<o:p></o:p></span></h2>
<p class="MsoNormal" style="margin-bottom:15.0pt"><b><span lang="EN" style="font-size:12.0pt;font-family:inherit;color:#222222">Bay Restoration Fee (BRF):</span></b><span lang="EN" style="font-size:12.0pt;font-family:inherit;color:#222222"> This fee is collected
by WSSC on behalf of the State of Maryland in compliance with a 2004 law. This fund is used by the State to improve water quality in the Chesapeake Bay. To determine your eligibility for an exemption of this fee, visit
<a href="http://www.wsscwater.com/bayexempt" title="Bay Restoration Fund Fee"><span style="color:#3071B2;text-decoration:none">www.wsscwater.com/bayexempt</span></a>.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:2.4pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in">
<a name="CAP"></a><b><span lang="EN" style="font-size:16.0pt;font-family:"Helvetica",sans-serif;color:#222222">Customer Assistance Program<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:15.0pt"><b><span lang="EN" style="font-size:12.0pt;font-family:inherit;color:#222222">Customer Assistance Program (CAP):</span></b><span lang="EN" style="font-size:12.0pt;font-family:inherit;color:#222222"> WSSC provides
a partial credit for low income residential customers. Eligibility is based upon participation in the Office of Home Energy Program. CAP provides relief for the two components of the Ready-To-Serve Charge and will be shown on a customer bill as one credit.
Learn more or check eligibility at <a href="http://www.wsscwater.com/CAP" title="Customer Assistance Program">
<span style="color:#3071B2;text-decoration:none">www.wsscwater.com/CAP</span></a>.<o:p></o:p></span></p>
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