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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:16.0pt;font-family:"Arial",sans-serif;color:#4F81BD">WSSC IS WINTER READY<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:16.0pt;font-family:"Arial",sans-serif;color:#4F81BD"><o:p> </o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><i><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Dropping Temps = Increase in Water Main Breaks<o:p></o:p></span></i></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><i><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><i><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Crews Work 24/7 – Ready to Respond in Snow<o:p></o:p></span></i></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><i><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Contact:<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Lyn Riggins<o:p></o:p></span></b></p>
<p class="MsoNormal"><a href="mailto:lyn.riggins@wsscwater.com"><b><span style="font-family:"Arial",sans-serif">lyn.riggins@wsscwater.com</span></b></a><b><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">301.206.8100<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><br>
<b>Laurel, Md. – January 11, 2019 – </b>With dropping temps and snow in the forecast this weekend, WSSC crews are ready with pipes, trucks, tools and leak detection equipment to repair an expected increase in water main breaks. There is a direct connection
between dropping water temperatures in the Potomac River and an increase in water main breaks.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">WSSC typically sees an increase in breaks a few days after the Potomac River temperature hits a new low. This
</span><a href="https://my.wsscwater.com/BrokenWaterMainGraph/main/brokenWaterMain.faces"><span style="font-family:"Arial",sans-serif">chart</span></a><span style="font-family:"Arial",sans-serif"> shows the connection between the river temperature and water
main breaks. It was one year ago this month when bone-chilling temperatures led to an all-time-monthly record of 802 water main breaks and leaks.
<o:p></o:p></span></p>
<p><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Because snow covered roads can impact quick identification of water main breaks and leaks, WSSC encourages customers to be vigilant and report any water leaking in the street.
<o:p></o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:9.0pt;margin-left:0in;background:white">
<strong><span style="font-size:11.0pt;font-family:"Arial",sans-serif">There are three simple ways to report a break:</span></strong><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l1 level1 lfo3;background:white"><span style="font-family:"Arial",sans-serif">Call WSSC’s 24/7 Emergency Call Center at 301-206-4002<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3;background:white"><span style="font-family:"Arial",sans-serif">Email WSSC’s 24/7 Emergency Center at </span><a href="mailto:emergencycallcenter@wsscwater.com"><span style="font-family:"Arial",sans-serif;color:windowtext">emergencycallcenter@wsscwater.com</span></a><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3;background:white"><span style="font-family:"Arial",sans-serif">Use </span><a href="https://www.wsscwater.com/mobile"><span style="font-family:"Arial",sans-serif;color:windowtext">WSSC’s Mobile App</span></a><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></li></ul>
<p><span style="font-size:11.0pt;font-family:"Arial",sans-serif">The goal is to restore service as quickly as possible, but a potential increase in breaks and leaks can result in crews prioritizing repairs based on factors such as number of customers affected
and impact to major roadways. Because some breaks may take longer to repair, WSSC asks customers for their patience and understanding.
<o:p></o:p></span></p>
<p><span style="font-size:11.0pt;font-family:"Arial",sans-serif">November, December, January and February are WSSC’s busiest months for water main repairs. Crews have already repaired 534 breaks and leaks since November 1, 2018. WSSC experiences an average
of 1,200 water main breaks between November and February.<o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif">Find more #WinterReady information
</span><a href="https://www.wsscwater.com/winterready"><span style="font-family:"Arial",sans-serif">here</span></a><span style="font-family:"Arial",sans-serif">.
</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Want to be in the loop about water main breaks in your area? Sign up for WSSC’s Customer Notification System (CNS), which sends alerts via text or email when breaks affect service and impact
traffic. Customers can register online for </span><a href="https://member.everbridge.net/index/1332612387831877#/login"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">CNS</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">.<o:p></o:p></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:auto;margin-bottom:12.0pt;text-align:center">
<b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"># # #</span></b><strong><span style="font-family:"Calibri",sans-serif;font-weight:normal"><o:p></o:p></span></strong></p>
<p class="MsoNormal"><b><i><span style="font-size:9.0pt;font-family:"Arial",sans-serif">About WSSC:
</span></i></b><em><span style="font-size:9.0pt;font-family:"Arial",sans-serif;background:white">For 100 years, WSSC has proudly served the citizens of Prince George’s and Montgomery counties – providing drinking water that has always met strict Safe Drinking
Water Act standards and protecting the environment through vital water resource recovery services. Our vision is to be THE world-class water utility, where excellent products and services are always on tap.</span></em><em><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;background:white"><o:p></o:p></span></em></p>
<p class="MsoNormal"><em><span style="font-size:9.0pt;font-family:"Arial",sans-serif;background:white"><o:p> </o:p></span></em></p>
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="129" height="78" style="width:1.3437in;height:.8125in" id="Picture_x0020_20" src="cid:image001.png@01D4A9C5.01FA7670" alt="cid:image001.png@01D37FB3.D74F7A60"><o:p></o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><a href="https://www.facebook.com/WSSCWater"><span style="font-family:"Times New Roman",serif;color:windowtext;text-decoration:none"><img border="0" width="31" height="31" style="width:.3229in;height:.3229in" id="Picture_x0020_19" src="cid:image002.jpg@01D4A9C5.01FA7670"></span></a><a href="http://twitter.com/wsscwaternews" title="http://twitter.com/wsscwaternews"><span style="font-family:"Arial",sans-serif;color:windowtext;text-decoration:none"><img border="0" width="34" height="34" style="width:.3541in;height:.3541in" id="_x0000_i1027" src="cid:image006.png@01D4A9A3.CABD3D30"></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><a href="https://www.linkedin.com/company/washington-suburban-sanitary-commission"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:windowtext;text-decoration:none"><img border="0" width="32" height="32" style="width:.3333in;height:.3333in" id="Picture_x0020_17" src="cid:image004.jpg@01D4A9C5.01FA7670"></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><a href="https://www.youtube.com/user/WSSCVideos"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:windowtext;text-decoration:none"><img border="0" width="33" height="33" style="width:.3437in;height:.3437in" id="Picture_x0020_16" src="cid:image007.png@01D4A9C5.01FA7670"></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><a href="https://www.pinterest.com/whereH2Omatters/"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:windowtext;text-decoration:none"><img border="0" width="32" height="32" style="width:.3333in;height:.3333in" id="Picture_x0020_15" src="cid:image009.jpg@01D4A9C5.01FA7670" alt="https://logovectors.net/images/large/6/Pinterest-1-2-3-logo.png?b87f96"></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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