[RP Town Announce] FW: WSSC Water is Here to Help - Affordability Programs

[Denisa Caballero]

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[https://files.constantcontact.com/56724556701/741ab0c9-023f-436d-91c2-97bf304e914b.png]<http://r20.rs6.net/tn.jsp?f=001Ym34AF1SkWHVer_FZpVPAALDnzOsBQ-2IMiqiLyCAW3AT1w1oMWLfMCCYrowFB5Cz5osxlHKqGGJm8djNFBMDqWCvlZZIaSZ8X75CUYFEJeZEvdikr-Fxwriz8E9tcToGQTlXlosEANcZeJ0aCAljuibgiprNIfNfxQSm3fcMO7koopGo4028QuRjbETr4e-HUiHc2ycb4CtI6TLMRvhq6ok6J7enldA_3U7hSJ3zYs=&c=GFWwbqmUyWVKfISao0vAsp_ui8L4DMtjJkxZQ-edukilihgm_E6zIQ==&ch=4X6kRdDazUeGnh6qM3PYBKU2rv-4SZ--YyEVYRhY-c2rwRxgOh_sTQ==>



WSSC Water is committed to making your water and sewer bills more affordable, especially now. The COVID-19 pandemic has impacted us all in unforeseen ways. Therefore, our commitment is stronger than ever to assist our customers when they need it most.

Our Customer Service Advisors are available Monday – Friday, 7:30am – 7pm to customize a solution for you. Get started by calling 301-206-4001. Se habla Español.

We have several affordability programs and payment options to help our customers. There are links to valuable information below to help you determine what option works best for your situation.

·     Bill Adjustments<http://r20.rs6.net/tn.jsp?f=001Ym34AF1SkWHVer_FZpVPAALDnzOsBQ-2IMiqiLyCAW3AT1w1oMWLfMCCYrowFB5CU8OPt8Q0JQTmMGm2W7ieMijhJ3dw1THSNMR8NuNN5reuNIqkw09qeBjypFblwbfrmZm_wX4ziQmBHahz3VqPgYt9i2sNzCSTfvwKrUf2CR7vNT_b-lWTeA==&c=GFWwbqmUyWVKfISao0vAsp_ui8L4DMtjJkxZQ-edukilihgm_E6zIQ==&ch=4X6kRdDazUeGnh6qM3PYBKU2rv-4SZ--YyEVYRhY-c2rwRxgOh_sTQ==>: Available to residential customers once every three years under certain circumstances.

·     Flexible Payment Plans<http://r20.rs6.net/tn.jsp?f=001Ym34AF1SkWHVer_FZpVPAALDnzOsBQ-2IMiqiLyCAW3AT1w1oMWLfMCCYrowFB5CIereYWfPWUHwfDIU2NW42G6EyZoV5EvcDViU0GiXnPb46ycvu6AnVSb5T-e6xpgmOhA80QB-1qo3yBZVrTyX8abFnc5Om499aXPlDs7SIqg=&c=GFWwbqmUyWVKfISao0vAsp_ui8L4DMtjJkxZQ-edukilihgm_E6zIQ==&ch=4X6kRdDazUeGnh6qM3PYBKU2rv-4SZ--YyEVYRhY-c2rwRxgOh_sTQ==>: Extended due dates and pay plans when customers have an unexpected financial hardship.

·     The Water Fund<http://r20.rs6.net/tn.jsp?f=001Ym34AF1SkWHVer_FZpVPAALDnzOsBQ-2IMiqiLyCAW3AT1w1oMWLfMCCYrowFB5CrccdlEHcve0qbUgM9vnzZzLtEvGKxiSXSH0RkMUijqi7H3kqQn8Cc4Oa7oFho4kcsuYkMYrJpesEV8K-zSl7BY02wjlTxqYn07ck7_GSbQM=&c=GFWwbqmUyWVKfISao0vAsp_ui8L4DMtjJkxZQ-edukilihgm_E6zIQ==&ch=4X6kRdDazUeGnh6qM3PYBKU2rv-4SZ--YyEVYRhY-c2rwRxgOh_sTQ==>: Allows for multiple requests for assistance with water/sewer bills, up to $500 per year maximum.

·     Customer Assistance Program (CAP)<http://r20.rs6.net/tn.jsp?f=001Ym34AF1SkWHVer_FZpVPAALDnzOsBQ-2IMiqiLyCAW3AT1w1oMWLfMCCYrowFB5CLaTV0fz2Ik12el9YNgBQnnpIBpwqHA-zkJ8vPg_89I18EayYZXjMM7cJNXEXd0HcOV-G_sTq1ri8XDPzlQokjDuYWDUJy1BLeQCBKMFHsKU=&c=GFWwbqmUyWVKfISao0vAsp_ui8L4DMtjJkxZQ-edukilihgm_E6zIQ==&ch=4X6kRdDazUeGnh6qM3PYBKU2rv-4SZ--YyEVYRhY-c2rwRxgOh_sTQ==>: Provides a credit for WSSC Water’s fixed fees of up to $28 per quarterly bill.*

·     Bay Restoration Fund Exemption<http://r20.rs6.net/tn.jsp?f=001Ym34AF1SkWHVer_FZpVPAALDnzOsBQ-2IMiqiLyCAW3AT1w1oMWLfMCCYrowFB5CtJxi7zH60XTVNSdV_7mVCg4KDkQT2Tr5EyuepxLiedcC44WOW4eSIXpzNfj_tTW7mXvHkqrb0FgyO-jrxuz6cHeD9Sz0pp_ycIkvy_TXJlw=&c=GFWwbqmUyWVKfISao0vAsp_ui8L4DMtjJkxZQ-edukilihgm_E6zIQ==&ch=4X6kRdDazUeGnh6qM3PYBKU2rv-4SZ--YyEVYRhY-c2rwRxgOh_sTQ==>:<http://r20.rs6.net/tn.jsp?f=001Ym34AF1SkWHVer_FZpVPAALDnzOsBQ-2IMiqiLyCAW3AT1w1oMWLfMCCYrowFB5CtJxi7zH60XTVNSdV_7mVCg4KDkQT2Tr5EyuepxLiedcC44WOW4eSIXpzNfj_tTW7mXvHkqrb0FgyO-jrxuz6cHeD9Sz0pp_ycIkvy_TXJlw=&c=GFWwbqmUyWVKfISao0vAsp_ui8L4DMtjJkxZQ-edukilihgm_E6zIQ==&ch=4X6kRdDazUeGnh6qM3PYBKU2rv-4SZ--YyEVYRhY-c2rwRxgOh_sTQ==> Waives the state-mandated Bay Restoration Fund fee up to $15 per quarterly bill.

·     PipeER<http://r20.rs6.net/tn.jsp?f=001Ym34AF1SkWHVer_FZpVPAALDnzOsBQ-2IMiqiLyCAW3AT1w1oMWLfMCCYrowFB5CK4WyCGuIDvbifEi0pDShGCWdD3W1f7IKsVnMHIPOn3Lup0QGwDOkTdhojNnSa8xdXTjgxWllNjiZXBFTm3l0hj_wprvTlT9KxLrGlYWO00o=&c=GFWwbqmUyWVKfISao0vAsp_ui8L4DMtjJkxZQ-edukilihgm_E6zIQ==&ch=4X6kRdDazUeGnh6qM3PYBKU2rv-4SZ--YyEVYRhY-c2rwRxgOh_sTQ==>:<http://r20.rs6.net/tn.jsp?f=001Ym34AF1SkWHVer_FZpVPAALDnzOsBQ-2IMiqiLyCAW3AT1w1oMWLfMCCYrowFB5CK4WyCGuIDvbifEi0pDShGCWdD3W1f7IKsVnMHIPOn3Lup0QGwDOkTdhojNnSa8xdXTjgxWllNjiZXBFTm3l0hj_wprvTlT9KxLrGlYWO00o=&c=GFWwbqmUyWVKfISao0vAsp_ui8L4DMtjJkxZQ-edukilihgm_E6zIQ==&ch=4X6kRdDazUeGnh6qM3PYBKU2rv-4SZ--YyEVYRhY-c2rwRxgOh_sTQ==> Provides loans to finance the replacement of a water service line located on residential property that connects from WSSC Water’s service connection to the home.

·     Owner Authorization Form<http://r20.rs6.net/tn.jsp?f=001Ym34AF1SkWHVer_FZpVPAALDnzOsBQ-2IMiqiLyCAW3AT1w1oMWLfMCCYrowFB5CuHhthIchkWfh6KlIAC81ah0VuWXRX3rs0xZQba3T78x8B0ZEIcFeb1zYZoJKjgwZTb5Dq-fWvyHzK8WdEOEfAP3kNNHmnhp0hvl0qdLl9Pfmztx3P5pBpkWPXCyo8w12Fkz5bzIxbn58oyr37HTgwWwcyW4be6f3dnhoeP-nAKk_KBTJqDWSE8JbcH0QbpWtJuVM0QO-pGZqWKDP7PAOn8Fv2sXSOjgkl2_tzpXAf_U=&c=GFWwbqmUyWVKfISao0vAsp_ui8L4DMtjJkxZQ-edukilihgm_E6zIQ==&ch=4X6kRdDazUeGnh6qM3PYBKU2rv-4SZ--YyEVYRhY-c2rwRxgOh_sTQ==> | Owner Authorization Form<http://r20.rs6.net/tn.jsp?f=001Ym34AF1SkWHVer_FZpVPAALDnzOsBQ-2IMiqiLyCAW3AT1w1oMWLfMCCYrowFB5CzQfNzbKKUYyYxhq0CVx-BRSvGl1kA4H09bZLFBW5Zo_s8cuZEC2jGqgaFWMQiV2x-LEroc-qncFWR9Krh88NUGWmhBYOax_Mo_9qArWL6XqjMdjzZPCelkXTp5IemkzcqygQYrWaoKuElhjudgc3ke0gvb2DwVgwsPTlKeQof0lIN8XWC76a55pKpQTrYGvep97bT00hBkVppr7FrCdFd1RL4V9-JmbkRaBg0YyoWskoLSaSEyE9gyNCGzVSNquaQg-AcBtRXv0=&c=GFWwbqmUyWVKfISao0vAsp_ui8L4DMtjJkxZQ-edukilihgm_E6zIQ==&ch=4X6kRdDazUeGnh6qM3PYBKU2rv-4SZ--YyEVYRhY-c2rwRxgOh_sTQ==> (Espanol): Tenant-occupied properties require the owner's written authorization to establish a pay plan.

*To receive the CAP credit, customers must be enrolled in Maryland’s Office of Home Energy Programs (OHEP). Visit online<http://r20.rs6.net/tn.jsp?f=001Ym34AF1SkWHVer_FZpVPAALDnzOsBQ-2IMiqiLyCAW3AT1w1oMWLfMCCYrowFB5CdiXVr4sTOvsPc8TmNfd0gYx7MmHLNd19ohubqLKfyBTqH0ap8Uu9R2yEKxYMv2WDpUhJhBBVBDGHZlZbaMEZYB_rEZdwQkUjgqSW941o9ISil5l7wBhpEgfTN235QHHk&c=GFWwbqmUyWVKfISao0vAsp_ui8L4DMtjJkxZQ-edukilihgm_E6zIQ==&ch=4X6kRdDazUeGnh6qM3PYBKU2rv-4SZ--YyEVYRhY-c2rwRxgOh_sTQ==> or call 800-332-6347.

Please share this information. If you do not need support at this time, you may know someone who does. Additional information is available at //wsscwater.com/assistance<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2f%2f%2fwsscwater.com%2fassistance&c=E,1,EzjdeHG1ZPb7JH0JggMgnh6dpjDTTbDrsNRPbsRySjl7LeH8abZlZn2JuS3l4MiNHNF-4QbgUwq1MEwQvbaW1tKRMirRCzo27GycSzEwdzDIT_uw7w,,&typo=1>

We are Here to Help! Stay safe and be well.




WSSC Water is the proud provider of safe, seamless and satisfying water services, making
the essential possible every day for our neighbors in Montgomery and Prince George’s counties.
We work to deliver our best because it’s what our customers expect and deserve.

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