[RP TownTalk] Town Center Market

[Heather Cronk]

Does anyone know if there's a plan to have produce at the Market?  I was
finally able to swing by yesterday and was disappointed that I had to go to
YES because there wasn't an ounce of fruits or vegetables there.  I realize
that stocking produce is difficult because fresh fruits and vegetables go
bad quickly, but I'd love to have local produce available between the
Thursday farmers markets (which I love!)...

-Heather (46th Ave)


On Mon, Jun 4, 2012 at 9:52 AM, Nina Faye <ns_faye at yahoo.com> wrote:

> Sue did not want to talk about service at Giant, but I have decided I have
> had enough with them.  In March they ran a coupon in their flyer, like they
> do every year before Easter and Passover.  Every other year, since the
> store opened across from PG Plaza, the local store has made good on their
> coupon for a free product that our store does not normally carry.  This
> year the new manager not only refused to honor the coupon, he was very rude
> about it.  I have been phoning the customer service number and talking to
> different representatives since it happened.  To this date the district
> manager has not managed to contact me.  Last week I mentioned to the
> customer representative that I had not told my friends, relatives,
> neighbors, or the community lists about this ongoing issue, but that I was
> fed up with Giant.  I had asked for the merchandise and an apology.  Well,
> it is now June.  Formerly, I shopped at that Giant sometimes four or five
> times a week.  Except in dire emergencies, I have refused to go back. I
> will support local businesses over the international corporate bullies who
> refuse to honor their own marketing and whose managers have no concept of
> customer service.  What makes me sad for Giant are the number of neighbors
> among other employees who we have dealt with for years and who have always
> provided very good service.  The new Town Center Market is lovely and the
> service is wonderful.  We are happy to shop in downtown Riverdale Park.
>
>
> --- On *Mon, 6/4/12, Sue Collins <wheadle at yahoo.com>* wrote:
>
>
> From: Sue Collins <wheadle at yahoo.com>
>
> Subject: Re: [RP TownTalk] Town Center Market
> To: "Bob Smith" <sfmc68 at verizon.net>, "TownTalk at riverdale-park.org" <
> TownTalk at riverdale-park.org>
> Date: Monday, June 4, 2012, 6:55 AM
>
>
>   I completely agree; I've gotten great service and in this day and age
> when customer service seems to have gone the way of the dinosaur (I won't
> tell you about my last experience at Giant!!), Town Center Market is a
> breath of fresh air.  I'm glad you made the note "if the items sells, they
> try to keep it in stock."  They ARE running a business and I hope everybody
> realizes that if just one person buys a certain item and buys it only very
> occasionally, it wouldn't really be worth their while to keep it on order
> all the time.  But yes, they're definitely listening to what their
> customers are saying and I love it.
>
>   *From:* bob smith <sfmc68 at verizon.net>
> *To:* TownTalk at riverdale-park.org
> *Sent:* Friday, June 1, 2012 3:24 PM
> *Subject:* Re: [RP TownTalk] Town Center Market
>
> Great Note Sarah, I too have asked for things and the team has gotten them.
> If it sells, they try to keep it in stock, and it sure is convenient.
> GOOD Customer service is part of their mantra, and you can't get
> customer service everywhere any more, let alone GOOD customer service.
> bob smith
>
>
> On 6/1/12 2:33 PM, Sarah Wayland wrote:
> >> I'd
> >> imagine like any other new retail venture the owners will try new
> >> products/services and see what works or doesn't work.
> > When I called last weekend to ask if they had sour cream, they said
> > they didn't, but that they would order it so that they would have it
> > in the future. The woman who spoke to me was very sweet about it. They
> > are clearly interested in keeping their customers happy!
> >
> > -Sarah
> >
> >
> >
>
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