[RP TownTalk] Water service issues?

[Dwight Holmes]

Claire -
I don't know that it's related - shouldn't be any longer - but I know WSSC
had posted on Twitter that there was a water main breakage on Riverdale Rd
by the apartments btw the bridge and Kenilworth Ave.  Depending where on
Longfellow you are I suppose that could have caused an outage, but pretty
sure this was fixed sometime yesterday.

I just went to their website to see if they have an outage map.  I saw this
msg right up front - I don't see an outage map anywhere, however.

Customer Reminder: Reporting Problems During Severe Weather
February 21, 2015 | Alert
OFFICE OF COMMUNICATIONS AND COMMUNITY RELATIONS FOR IMMEDIATE RELEASE

WSSC is experiencing an extremely high call volume and wait times. If you
are without service, you can report problems via WSSC app and/or email.

   - Email to emergencyCallCenter at wsscwater.com
   <emergencyCallCenter at wsscwater.com?subject=Reporting%20Problems%20During%20Severe%20Weather>.
   Please include your address.
   - Use the WSSC app to report broken mains and frozen outdoor meters.
   Download it today.

If you have an indoor water meter and you suspect that it is frozen, please
call a plumber. If you suspect that your household pipes are frozen, please
call a plumber. WSSC is only responsible for outside meters and pipes.

Inspectors are working quickly to respond to all work tickets. Please be
patient. A normal response time is 2 -4 hours; we are exceeding that window
at this time. Road conditions and the volume of frozen meter reports are
extending response times.

Thank you again for your patience.


On Sat, Feb 21, 2015 at 4:45 PM, Claire Gowen <claire.gowen at gmail.com>
wrote:

> Hello neighbors,
>
> Is anyone else in Riverdale experiencing a water service outage? Our pipes
> don't seem to be frozen, but we haven't had service since yesterday
> evening. We're on Longfellow. I've submitted a service request with WSSC
> but was wondering if it's just us.
>
> Thanks,
>
> Claire
>
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