[RP TownTalk] Water service issues?

[Claire Gowen]

Well, looks like it was a frozen pipe after all, and it just burst. Anyone
have a recommendation for a good plumber?

On Sat, Feb 21, 2015 at 6:04 PM, Dwight Holmes <dwightrholmes at gmail.com>
wrote:

> Claire -
> I don't know that it's related - shouldn't be any longer - but I know WSSC
> had posted on Twitter that there was a water main breakage on Riverdale Rd
> by the apartments btw the bridge and Kenilworth Ave.  Depending where on
> Longfellow you are I suppose that could have caused an outage, but pretty
> sure this was fixed sometime yesterday.
>
> I just went to their website to see if they have an outage map.  I saw
> this msg right up front - I don't see an outage map anywhere, however.
>
> Customer Reminder: Reporting Problems During Severe Weather
> February 21, 2015 | Alert
> OFFICE OF COMMUNICATIONS AND COMMUNITY RELATIONS FOR IMMEDIATE RELEASE
>
> WSSC is experiencing an extremely high call volume and wait times. If you
> are without service, you can report problems via WSSC app and/or email.
>
>    - Email to emergencyCallCenter at wsscwater.com
>    <emergencyCallCenter at wsscwater.com?subject=Reporting%20Problems%20During%20Severe%20Weather>.
>    Please include your address.
>    - Use the WSSC app to report broken mains and frozen outdoor meters.
>    Download it today.
>
> If you have an indoor water meter and you suspect that it is frozen,
> please call a plumber. If you suspect that your household pipes are frozen,
> please call a plumber. WSSC is only responsible for outside meters and
> pipes.
>
> Inspectors are working quickly to respond to all work tickets. Please be
> patient. A normal response time is 2 -4 hours; we are exceeding that window
> at this time. Road conditions and the volume of frozen meter reports are
> extending response times.
>
> Thank you again for your patience.
>
>
> On Sat, Feb 21, 2015 at 4:45 PM, Claire Gowen <claire.gowen at gmail.com>
> wrote:
>
>> Hello neighbors,
>>
>> Is anyone else in Riverdale experiencing a water service outage? Our
>> pipes don't seem to be frozen, but we haven't had service since yesterday
>> evening. We're on Longfellow. I've submitted a service request with WSSC
>> but was wondering if it's just us.
>>
>> Thanks,
>>
>> Claire
>>
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>>
>
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