[RP TownTalk] Yard Waste pick up

Kip Payne kip.payne at gmail.com
Wed May 24 21:08:10 UTC 2017


Hello all!

Bates didn't pick up our yard waste today.  Will I have to drag the stuff
they didn't collect back up to our backyard or is there a possibility they
will come back tomorrow or Friday and do their job?

Thank you

Kip

On Fri, May 19, 2017 at 12:34 PM, Jeffrey Yorke <yorkedial at gmail.com> wrote:

>
> When we bought the apartments on scenic Natoli Place in July 2005, we
> inherited "a relationship" with Waste Management to "service" the dumpster
> twice a week. By year's end the cost skyrocketed to nearly $400 a month.
> The company was almost Hollywood-creative in excuses for NOT retrieving
> garbage twice a week. Customer service was Tony Soprano-like without the
> immense charm of James Gandolfini. But after a series of terse phone calls
> (their end, then ours) and faxes, signed documents, the divorce was final
> and we teamed with what today trades as *WB Waste Solutions*. It was a
> small Northwest DC company (operating under such names as  Progressive
> Waste Solutions, IESI) and has been gobbled up a handful of times since.
> However, its customer service department is still based on the edge of
> Cheverly and a live person answers complaints (once, twice, maybe) so
> hurdles are cleared within hours, trash gone. And the cost of service today
> is HALF of what "organized trash" cost us in 2005!
>
> *WB Waste Solutions, LLC Operations Campus: *301-779-3170*; Corporate
> Headquarters, *301-486-7502. David Valdez, director of operations.
> http://www.wbwaste.com
>
> Bates? Don't they do hotels?
>
> Thanks, too, Alan, for picking up your first big obstacle as mayor: trash!
>
> -- Jeffrey Yorke
>
> On Fri, May 19, 2017 at 7:37 AM, Alan K. Thompson <
> akthompson at riverdaleparkmd.gov> wrote:
>
>> Bob and Sheri (and everyone else),
>>
>> Public works and Bates are now aware of the issues with yard waste, and
>> Director Addison told me he will be working with Bates to address them.
>> Thank you for bringing these issues to my attention.
>>
>> Best regards,
>>
>> Alan
>>
>>
>> On Thu, May 18, 2017 at 6:15 PM, bob smith <sfmc68 at verizon.net> wrote:
>>
>>> Thanks for the comment and info Sheri!
>>> Apparently we have a bit of a problem with bates not living up to their
>>> contract.
>>> bob
>>>
>>> On 5/18/17 7:50 PM, Sheri wrote:
>>> > We didn't have any out this week but whenever we do have it out (on
>>> Beale circle) it's often skipped for a week or 2. I call Bates about it but
>>> they just come the following Wednesday. I asked them if they could urgently
>>> come a few weeks ago because it had already been out for 2 weeks with rain
>>> and everything but no luck, they did come the following Wednesday though. I
>>> was actually home when they came and the bags completely fell apart into
>>> pieces in the street. So we are also unhappy with that service.
>>> >
>>> > Sent from my iPhone
>>> >
>>> >> On May 18, 2017, at 1:24 PM, bob smith <sfmc68 at verizon.net> wrote:
>>> >>
>>> >> Curious - was just the Taylor road area skipped in yard waste pick up
>>> >> yesterday or were other areas skipped?
>>> >> thanks
>>> >> bob smith
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>>
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>
>
> --
> Jeffrey Yorke
> Yorke Property Management, Inc.
> Yorke Partners
> Jeffrey at YorkeRents.com
> 301-502-1243
>
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