[RP TownTalk] Bates not picking up bulk trash again

[Dwight Holmes]

Yes, it would be good to know - does/has the town done an evaluation of the
Bates contract from the perspective of costs, quality of service, etc? What
do those evaluations report?
(Studies show that roughly 10-12% of municipalities that "outsource" the
provision of services to outside contractors decide later to "insource"
those same services, either because anticipated cost savings didn't
materialize, or the contract was too difficult to manage, or quality of
services did not meet expectations).

_____________________________________
"A budget is a moral document." --Jim Wallis

On Wed, May 16, 2018 at 3:26 PM, adrian limmen <adrianlimmen at gmail.com>
wrote:

> Hey All,
>
> This is the second time I have scheduled a bulk trash pick up and had a no
> show.  Now I have a washer and a stove out by the street.  That is where it
> will stay until Bates decides to come and get it.  My apologies for
> creating an eye sore.
>
> When I called they were rude and irritated that I was asking about it.
> They finally passed me to someone named Brent Bates (son of Mr Bates) who
> said he would get it by tomorrow.  I hope the city can look into a new
> contract this year.  A 1.5 star rating on Google doesn't inspire
> confidence, it's a wonder they still have contracts with anyone.
>
> </end rant>
> --
> Adrian
>
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