[RP TownTalk] Fwd: Pepco Warns Customers of Fake Invoices

[Dannielle Glaros]

FYI 

Sent from my iPhone

Begin forwarded message:

> From: jpasternak at pepco.com
> Date: January 16, 2014, 6:18:44 PM EST
> Subject: Pepco Warns Customers of Fake Invoices
> 
> Please share with your constituents, colleagues, members and residents.  Thank you. 
> 
> =========================================== =========== 
> 
> Pepco Warns Customers of Fake Invoices 
> 
> Washington, D.C. – Pepco is warning its customers that scammers posing as third-party energy suppliers are sending fake utility bills via email to some utility customers around the country. The email asks that customers click on a link contained within the email. It is suspected that, by clicking the link, the customer’s computer could become infected with a virus or malware. 
> 
> Pepco asks customers to only pay their utility bill by visiting pepco.com or by sending the hard copy of the remittance portion of the invoice through the mail. Customers should not open any email asking that payment be made on their utility bill unless sent by Pepco or by the customers’ respective third party energy supplier. 
> 
> Many companies, including Pepco, contact customers in person or via phone for various reasons. If someone claims to represent a company, whether the company is Pepco or another entity, it is important that customers take precautions to verify that the person is affiliated with the company, especially if that person is requesting an immediate monetary payment. When addressing past due accounts, Pepco never endorses a specific form of payment. Instead, multiple payment options are always given to the customer. 
> 
> Pepco advises customers to ask for official photo identification from any person who shows up at their door. Employees from reputable companies, such as Pepco, will carry official company identification cards. If proper identification cannot be produced, customers should notify police and the company with whom the individual claims to be associated.  
> 
> Similarly, if someone calls saying they represent a certain company, customers should ask them to verify their identity and affiliation. If customers have any doubt about the validity of a person’s claim to represent Pepco, they should call the company immediately at 202-833-7500. 
> 
> 
> ============ ===== 
> 
> Jerry Pasternak 
> Vice President 
> Pepco Region 
> 701 Ninth Street, NW 
> Suite 9212 
> Washington, DC 20068 
> 
> (202) 872-2524 (office) 
> (202) 872-2032 (fax) 
> 
> 
> This Email message and any attachment may contain information that is proprietary, legally privileged, confidential and/or subject to copyright belonging to Pepco Holdings, Inc. or its affiliates ("PHI"). This Email is intended solely for the use of the person(s) to which it is addressed. If you are not an intended recipient, or the employee or agent responsible for delivery of this Email to the intended recipient(s), you are hereby notified that any dissemination, distribution or copying of this Email is strictly prohibited. If you have received this message in error, please immediately notify the sender and permanently delete this Email and any copies. PHI policies expressly prohibit employees from making defamatory or offensive statements and infringing any copyright or any other legal right by Email communication. PHI will not accept any liability in respect of such communications.
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